The mining report revealed historical claims against the property I am buying. I decided to have a RICS HomeBuyer Survey Level 2. I found details of Norton Highfield Ltd on the RICS website. I've completed the online form, received a call back the same day. Paul was great, friendly and explained in detail what to expect from the survey. The great thing for me was that Paul was able to visit the property in 2 days (some places had waiting times of more than 2 weeks and quotes were twice higher). Paul called me straight away after he visited the property, gave me a quick update and later next week he provided a report with photos and a traffic light system highlighting which issues were urgent and which ones could wait. We had a lengthy conversation over the phone where he talked me through each section of the report. I am happy with the service I received. I will not hesitate to recommend Paul and ... Norton Highfield.